For non-Malaysian customers are required to make purchase from NEX Instrument Inc website at
Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Nex Quick Scientific Instrument Sdn. Bhd. will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 30 Days after the confirmation.

Please return your purchase to the following address:
Nex Quick Scientific Instrument Sdn. Bhd.
No.52A & 52A-1, Jalan MP10,
Taman Merdeka Permai 75350 Melaka, Malaysia

Please contact us at or call Nex Quick Scientific Instrument Sdn. Bhd. headquarter at +606-3374824 if you have any questions or doubts.